Yes, you will be billed for every attempted call. As with all cellular services, the possibility of dropped and disconnected calls exists. Unfortunately, Phonerental can not be liable for these interruptions in service. Complete details available at our "Terms and conditions"
Yes. If we haven't shipped it yet, we can cancel it free of charge. If the equipment was shipped already, and you cancel the order before arrival, we'll charge you only the shipping related costs. If you cancel the order after the arrival of the equipment to your address, you'll be charged the shipping related costs plus a $50 cancellation fee on cell phone rentals, $75 on satellite rentals, and the minimum rental on GPS's rentals.
Usually, you'll receive your invoice within 15-30 days after return of the rental. Due to varying service level agreements with different wireless carriers, some call charges may take up to 60 days to be billed and will appear on subsequent invoices.
Cell phone rentals: $350 per phone
Satellite phone rentals: $500 per satellite phone
GPS rentals: $200 per GPS
An authorization is a “hold” or “freeze” of funds against your credit card’s available account balance. It is similar to when a bank places a “hold” on a cheque you want to cash. Once the authorization is released, the funds are then available to be used. Authorizations are automatically released when your credit card is charged at the end of your rental.
No hidden fees and no activation fees. All of our airtime rates included taxes (all of them), surcharges, roaming fees, long distance and toll charges. We guarantee no hidden cost, our rates are final.
Rental charges begin the day UPS delivers the equipment to you, and ends when UPS scans the package when you return it. Basically our billing system uses UPS's tracking numbers to calculate the rental period. Shipping transit time is not considered. You will specify these dates at the time of placing the order.
No, we do not charge for itemized billing.
We accept VISA, Master Card, Discover and American Express. We also accept checks and wire transfers.
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Do you have any questions about our rental products that I can help you with?
Am I billed for every call? 
